• Directing all operational aspects including distribution operations, customer service, human resources, administration and sales of the branch. 

• Providing training, coaching, development and motivation for branch personnel.

• Work to grow the business and customer acquisition.

• Assess local market and International market conditions and identify current and prospective sales opportunities to ensure that the sales targets are met.

• Manage employees and lead day to day responsibilities.

• Supervise and evaluate the branch staff to enhance individual productivity and ensure that they meet their targets.

• Ensure and oversee the staff’s timely and productive communication/follow up with customers.

• Create and maintain relationships with clients, while resolve customer complaints promptly and efficiently.

• Oversee and assist team members with customer service to ensure overall customer satisfaction

• Monitor lead generation and its fulfillment.

• Prepare reports on branch performance w.r.t sales, collection etc. as and when required.

 • Liaise with other branches and work in line with company growth strategy

 • Ensure all the new arrival materials displayed within 5 days of arriving.

 • Ensure floor area must be cleaned and all the display must be clean and in proper condition with barcode.

ref/e/ammarsafani